🔒 Privacy Policy

1. Overview

DubaiFines.org ("Company," "we," "us," or "our") is committed to protecting the privacy and security of personal information provided by our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our professional Dubai traffic fine verification services and visit our website at https://dubaifines.org.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number)
• Vehicle information (license plate numbers, registration details)
• Driver's license information (when applicable)
• Service preferences and requirements
• Payment and billing information
• Communication records and support interactions

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Operating system information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

• Providing professional Dubai traffic fine verification services
• Processing service requests and delivering results
• Communicating with clients about services and support
• Processing payments and maintaining billing records
• Improving our services and website functionality
• Complying with legal obligations and regulatory requirements
• Protecting against fraud and unauthorized activities

4. Information Sharing and Disclosure

We do not sell, trade, or rent personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in delivering our services
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our clients
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement comprehensive security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure data storage with access controls
• Regular security assessments
• Employee training on data protection practices
• Authentication systems
• Incident response procedures

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including:

• Service delivery and client support requirements
• Legal and regulatory compliance obligations
• Business record keeping and accounting purposes
• Dispute resolution and legal proceedings

Vehicle and driver information used for verification services is securely disposed of according to our data retention schedule, typically within 90 days of service completion unless longer retention is required by law or contract.

7. Your Rights and Choices

You have the right to:

• Access and review personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information (subject to legal obligations)
• Opt-out of marketing communications
• Request data portability where technically feasible
• File complaints with relevant privacy authorities

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website performance and usage
• Provide personalized content and experiences
• Maintain security and prevent fraud

You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

9. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We encourage you to review the privacy policies of any third-party services you access.

10. International Data Transfers

If you are located outside the United Arab Emirates, your information may be transferred to and processed in the UAE where our servers are located. We ensure appropriate safeguards are in place for such transfers in compliance with applicable privacy laws.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

For questions about this Privacy Policy or our privacy practices, please contact us:

14. Effective Date

This Privacy Policy is effective as of October 1, 2025, and applies to all information collected by DubaiFines.org from that date forward.